Q. Give us contact details of your company?

You can write to us at the following address:
Aakaar (USA) Inc.
193, Jeri Drive
Henderson, 89074
Las Vegas, Nevada
United States of America
Tel/Fax: 702-492-6870
Email: support@aakaarstore.com
Web: www.aakaarstore.com

Q. Are Handicraft products source from India ?
Yes, All our handicraft products source from different parts of India.

Q. How long will it take for a product to reach me?
If a product you have ordered is in stock, it is shipped to you the same day the order is received online. We use UPS door-to-door to deliver the product directly to your doorstep. Out of stock items may take up to 3 weeks from the date of your order to be delivered. for more details about product stock status contact us at support@aakaarstore.com

Q. Can I track products when they are shipped?
Our customer services team will keep inform you about your order status and delivery status time to time or check status online at http://www.ups.com/content/us/en/index.jsx . We have dedicated customer services team, equipped to handle all query.

Q. Does your company pay for the shipping cost?
Yes, Prices inclusive of Shipping & Delivery. 

Q Why does the product I received in the mail look different than the one I saw online?

While many of our products are available in quantity, it is important to note that each hand-crafted item is truly unique. Each of our products embodies an individuality and uniqueness that cannot be found in any other item. The product that is shipped to you may vary slightly in color and pattern than the one you see on our website. This variation in color and pattern is characteristic of hand-made arts and crafts and adds to their natural beauty.

Q. Does Aakaar Store have any physical retail stores?

At this time, we do not have our own physical retail stores. In addition to our online store, however, We aim to expand our supply chain to include participating stores in the upcoming months.

Q.How can I make my retail store a Aakaar Store Participating Store?

We are enthusiastic about welcoming additional Participating Stores to the Aakaar Store community. If you are interested in carrying our signature products at your retail store and be listed as a Aakaar Store Participating Store, please email at business@aakaarstore.com

With the following information :
Your Name
Your company's name
Store location
Current product offerings

Q.Can I return products if I am not satisfied with them?

Aakaar Store does not accept product returns or product exchanges. We encourage our customers to request for additional information and photographs of our products before final purchase. For further details on our return policy, kindly view our Return Policy page. For additional information or photographs of any of our products, we welcome you to contact us at support@aakaarstore.com

Q If I don't want to order on line, can I also place an order over the phone?
Yes, You can call us at 702-492-6870 and place the order over the phone through one of our customer service representatives.

Q What does "Free Size" mean in the Fashion section?
On the average, Women's "Free Sizes" are similar to US sizes 6 - 12.

Q.What are the reasons my credit card might be refused?
Banks and credit card companies refuse authorization of credit cards for a specific number of reasons, including:
The credit card number entered is not a valid number (often the result of a typo).